Social Media Data Scraping for Competitive Intelligence

Era Social provides expertise in extracting data from an account or platform basis, which includes scraping profiles and individual pages, groups and public communities on each of these platforms. Businesses can use this data for monitoring specific accounts, measuring performance through engagement metrics (likes, comments, etc.), analysing their posting behaviour and looking closely at the data they are targeting on each social network.

Yes, we do keep track of engagement by measuring the change of “Juliana’s latest Facebook post”, etc. The system also keeps track of when content is published and when it is either deleted or edited and views are visible publicly. The analytics acquired through continuous monitoring allows businesses to gain insights into their engagement behaviour, a timeline of their content and a general sense of how their audience engages with their posts, etc., on the various platforms.

Our data scraping will identify and monitor any new public accounts that are opened, as well as any hashtag campaign activities that occur on the various social platforms. We will alert clients when conversations about their brand surge, new examples of their competitors’ campaigns arise and audience interest is changing.

We help extract social media data in any language or region-specific language. Our systems enable the extraction of content in different languages as well as the filtering of data by geographical region when available. This functionality allows companies to analyze conversations occurring on a global scale. The best part is that it helps businesses gain a better understanding of regional differences in sentiment. It also smartly helps create targeted strategies for different markets.

Yes. We have structured our extracts to allow easy integration into customers’

current analytic tools, BI systems, and warehousing solutions. The data we extract from social media channels matches all current formats and structures used by many businesses for now and into the future.

To facilitate dynamic social media data extraction, iWeb Data Scraping utilizes an AI-assisted automated workflow designed specifically for the types of heavy JavaScript-based site functionality prevalent among many social media services. These factors work together to ensure that your results are always up to date. It also always ensures that the results are accurate and consistently available from all social media platforms offering publicly available information.

Yes. We utilize unique techniques designed expressly to capture mobile app-level social media data. Our architecture has been configured specifically for mobile-based data acquisition. And by utilizing these processes, clients can receive statistically reliable data regarding the actions and interactions that occur on mobile-based social networking applications. This can be done without any impact on the function of the app being scraped.

We always ensure that your collected data is compatible with the multitude of different technologies. Now as experts in the industry we always provide your extracted data in a variety of formats. These include (but not limited to) JSON, CSV, Excel, XML, Cloud Storage Feeds, and APIs. This will facilitate your ability to seamlessly connect your data to any business intelligence (BI) platform.

You can schedule the frequency of your data scrape as needed. We enable businesses to scrape data as per their requirements. Data can be scraped as often as you like. This could be covered be every few minutes or every few days. Through this, businesses will be able to receive information quickly and have ample time to scrape less data. This will further help get the best of the profits.

Yes, iWeb Data Scraping is designed for extracting large social media data sets and enterprise-level extraction. You can also scale up significantly using our platforms, which allow us to scrape thousands of records from Facebook and other social channels (Twitter, Instagram, etc.) in a reliable and effective manner so that we can support our clients’ data-intensive business operations.

iWeb Data Scraping has adopted the data protection regulations, specifically the EU General Data Protection Regulation (GDPR), as well as other regulations from international governing bodies. The manner in which we gather information about users is focused on protecting their privacy, in addition to limiting the amount of data we collect for commercial reasons. We are compliant with all relevant sections of all regulatory agencies in every location/jurisdiction.

iWeb Data Scraping does not collect or store any private or confidential user data. The data we collect and store comes from publicly available sources. These datasets can be viewed without the use of logins, passwords, or other forms of authentication. By extracting only publicly available data that can be used in accordance with ethical practices, we protect users’ privacy and reduce our clients’ compliance/legal exposure. We also significantly reduce the compliance costs associated with data protection laws.

We use several layers of security to protect the social media data we scrape from users. We transmit our data securely, store it securely, and have a strict access control procedure. Only authorized members of our staff can access customer data, which ensures that the integrity, confidentiality, and security of the data we scrape is maintained, and that the data has not been accessed, misused, or violated.

At iWeb Data Scraping, we uphold the ethos of ethical data collection methods when gathering data from online sources. As such, we only gather authentic and publicly accessible data. Plus we will not be dictating our methodology of any data collection through use of questionable methodologies. These generally include employ of deception, misuse of access or manipulation of data collected. This ensures that the social media information we gather is used for a legitimate business intelligence purpose and in accordance with applicable laws and regulations.

Our crawling techniques reflect the many unique terms & policies of each platform (which all have different site structures), as well as their specific restrictions. Fortunately for our customers, because all platforms have developed similar guidelines & policies, we deploy the same types of methodologies to address platform compliance risks for them as we do for ourselves.